CIC Group, a leading cooperatives insurer in Africa, has settled a Sh. 32 million fire insurance claim in favour of Amica Sacco. The claim arose from a fire incident in which a building owned by the Muranga-based Sacco was reduced to ashes in October 2019. Following the claims settlement, the building that also housed Mathai Supermarket, will now be rebuilt.
Speaking while handing over a Cheque to the Sacco, the outgoing CIC Ag Group CEO Mr Elijah Wachira reiterated the company’s commitment to timely settlement of claims to enable clients rebuild their lives.
“CIC’s spirit of the cooperative movement enables trickling down of financial services. One of the reasons CIC has been successful is because we keep our word by settling the claims on time. We shall continue to do so to ensure minimal disruption to our clients’ activities,” said Mr Wachira.
“The fact that we are able to settle this huge claim at a time when businesses are reeling from the effects of the Covid-19 pandemic attests to our unwavering dedication to honour our obligations to clients,” added Wachira.
In the wake of the current economic impotence occasioned by the Covid-19 pandemic, the company implemented measures to protect their stakeholders and ensure uninterrupted flow of services.
The organization’s business continuity plan included providing access to operation systems for staff working from home. Additionally, CIC enhanced its capacity in the management and processing of claims to meet customer expectations. The increased use of technology through digitization has enabled the company to provide peerless services to its clients.
On his part, Amica Sacco CEO, Mr James Mbui lauded and expressed confidence in CIC for honouring the claim despite the huge amount involved.
“We thank CIC for honouring this claim and appreciate our business relationship which we wish to take to another level, by increasing our support in the other lines of business as they have proven to keep their word,” said Mr Mbui.
