- Joinas Sacco opens an ICT assistant position at its Karuri offices
- Applicants need relevant qualifications, certifications and IT support experience
- Applications close on October 2, 2026, with candidates required to submit salary details
Joinas DT Sacco Society Limited is recruiting an Information and Communication Technology (ICT) assistant at its Karuri offices in Kiambu County. Interested candidates have until Friday, October 2, 2026, at 5:00PM to apply.
In an advert dated September 18, 2026, the deposit-taking Sacco said it wants a hands-on, customer-focused professional to join its ICT team. The society is regulated by the Sacco Societies Regulatory Authority (SASRA).
The successful candidate will provide first-line technical support and maintain core banking and network infrastructure. In addition, the person will ensure members and staff receive prompt, professional assistance.
Applicants must hold a degree in Computer Science, Information Technology, Bachelor of Business Information Technology (BBIT) or Computer Technology. They must also have a professional certification. Cisco Certified Network Associate (CCNA), Network+, A+ and Microsoft certifications are listed. Any other relevant and reputable technical certification also qualifies.
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Beyond academic papers, the Sacco lists a broad technical skill set. Networking covers local area network (LAN) and wide area network (WAN) work, router and switch configuration, closed-circuit television (CCTV) and biometrics.
Support duties span Windows Server, Active Directory, Microsoft Office and email setup. The role also calls for basic Structured Query Language (SQL), backups and restoration. Data protection, antivirus and basic cybersecurity are equally important.
Hardware troubleshooting for printers and computers is part of the job. Interestingly, the role also includes content creation, with social media monitoring and engagement.
Candidates should have one to two years’ experience in IT support or a helpdesk. Experience in a Sacco, microfinance institution or bank is highly preferred.
Soft skills matter too. The Sacco wants good customer service, especially for members who are not tech savvy. Problem-solving skills are also key for diagnosing and resolving user and system issues. Integrity, confidentiality and professionalism complete the list.
Applicants should send an application letter, curriculum vitae and copies of their academic and professional certificates to hr@joinassacco.com. The email subject line should read “ICT Assistant”. Candidates must also state their current and expected salary.
By Benedict Aoya
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