- KRA moves to address concerns over unexplained tax debts on iTax accounts.
- Taxpayers invited to seek clarity on penalties, interest and disputed assessments.
- Tax amnesty offers eligible taxpayers full relief on penalties and interest before December 31.
The Kenya Revenue Authority (KRA) is seeking to address growing concerns among taxpayers over unexpected tax debts, penalties and interest appearing on their iTax accounts without clear explanations.
The authority has invited Kenyans to submit questions ahead of an online public engagement forum scheduled for Thursday, November 12, 2026. Tax experts will use the forum to explain outstanding tax obligations, the tax amnesty programme and procedures for resolving disputes.
The engagement comes amid concerns from taxpayers who have discovered liabilities on their iTax profiles that they do not understand. They are asking how the amounts were calculated and what steps they should take to challenge them.
In an announcement on Wednesday, November 11, 2026, KRA encouraged affected taxpayers to share their experiences and identify issues they would want addressed during the discussion.
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At the forum, the authority is expected to clarify how tax debts arise and explain the circumstances under which penalties and interest are imposed. It will also guide taxpayers on available dispute-resolution mechanisms.
Discussions will also focus on the ongoing tax amnesty programme, which offers eligible taxpayers a 100 per cent waiver of penalties, interest and fines on qualifying outstanding tax obligations. To benefit from the relief, taxpayers must submit all outstanding tax returns and settle the principal tax due by December 31, 2026.
Notably, the programme is intended to ease the burden on taxpayers with accumulated tax liabilities. It allows them to clear their principal tax obligations without paying eligible penalties and interest. KRA has urged taxpayers with outstanding returns to take advantage of the waiver before the deadline rather than wait until the final days.
Overall, the authority’s latest initiative is expected to help address uncertainty surrounding tax assessments. It should also give taxpayers a clearer understanding of their obligations, particularly those who believe some of the liabilities reflected on their accounts require further verification.
Taxpayers are expected to use the engagement to seek guidance on checking their accounts, understanding disputed assessments and determining whether they qualify for the amnesty. For those hoping to benefit from the penalty and interest waiver, the December 31 deadline remains a key consideration.
By Jeff Kirui
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