Customer Service Week - Sacco Review | The Leading Newspaper for Co-operative Movement in Kenya

Yetu, Ollin Saccos honour founding members and staff

Sacco ReviewOctober 8, 202604 mins

Yetu DT Sacco turns to its founding members during Customer Service Week celebrations. Ollin Sacco puts its staff in the spotlight for their role in serving members. Both Saccos use the celebrations to highlight the people behind their member services. Yetu DT Sacco and Ollin Sacco have marked Customer Service Week with activities honouring their…

NSSF Sacco recognises Smart Applications for loyalty

Sacco ReviewOctober 8, 202602 mins

National Social Security Fund (NSSF) Sacco has used Customer Service Week to recognise Smart Applications, one of its business partners, in an appreciation gesture highlighting the importance of continued collaboration. The Sacco shared a cake with the Smart Applications team as it celebrated the partner’s patronage and loyalty. NSSF Sacco said the engagement was part…

IN PICTURES: Saccos mark Customer Service Week nationwide

Sacco ReviewOctober 6, 2026October 6, 202602 mins

Saccos across Kenya have launched customer appreciation campaigns to mark Customer Service Week, as the sector faces stiffer competition from digital lenders and traditional retail banks. Data from the Sacco Societies Regulatory Authority (SASRA) shows that regulated deposits have climbed past Ksh896 billion. Mwalimu National DT Sacco leads with Ksh56.51 billion in member savings, followed…