- Yetu DT Sacco turns to its founding members during Customer Service Week celebrations.
- Ollin Sacco puts its staff in the spotlight for their role in serving members.
- Both Saccos use the celebrations to highlight the people behind their member services.
Yetu DT Sacco and Ollin Sacco have marked Customer Service Week with activities honouring their founding members and staff respectively, as the two institutions put the spotlight on the people behind their services.
Yetu DT Sacco turned its celebrations to the members who laid the foundation of the Sacco, dedicating Day Three to its founding members.
The day adopted a sporty and throwback theme, with staff wearing retro tracksuits and vintage jerseys as they paid tribute to the pioneers who helped establish the Sacco.
Yetu DT Sacco said its founding members laid the groundwork, shaped its culture and helped define the values that continue to guide the institution.
The celebration linked the Sacco’s history with this year’s Customer Service Week message, “The Extra Mile,” highlighting the contribution of the members who were there from the beginning.
Meanwhile, Ollin Sacco has recognised its staff across its branches as it marks Customer Service Week, highlighting their role in serving members with dedication and professionalism.
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The Sacco used the occasion to appreciate employees for their commitment to member service and for going the extra mile in their daily responsibilities.
Ollin Sacco said its staff continue to serve members with dedication, professionalism and a positive attitude, as the institution celebrates their contribution during the week.
The Sacco also invited members to participate in the celebrations by sharing the branch they usually visit when accessing its services.
The engagement gives Ollin Sacco members an opportunity to recognise the branches and staff through which they interact with the Sacco while also highlighting the importance of customer service in the cooperative sector.
The Customer Service Week recognition comes as Saccos continue to maintain direct relationships with members through their service channels and branch networks.
By Khayoyo Ian
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