Insurance Regulatory Authority - Sacco Review | The Leading Newspaper for Co-operative Movement in Kenya

Treasury, state agencies in court over unpaid insurance benefits

Sacco ReviewJuly 30, 202606 mins

The National Treasury, SHA, IRA and other state agencies have been sued over alleged failures to manage public servants’ insurance schemes and settle claims exceeding Ksh20 billion. The petition alleges decades of unpaid death, disability and work injury benefits affecting civil servants, teachers and security officers. The case seeks a court declaration that the government’s…

Insurance sector urged to adopt AI to speed claims and combat fraud

Sacco ReviewMarch 29, 202605 mins

Players in Kenya’s insurance industry are being urged to embrace artificial intelligence (AI) to accelerate claims processing and curb fraud, amid growing concerns over delayed settlements and rising cases of fraudulent claims. The call comes at a time when customer trust and operational efficiency are being tested by persistent challenges in the sector. Data from…