Citibank NA named top overall best bank award in Kenya 2024

Citibank NA has scooped the best bank in the country at the Think Business Banking Awards 2024 with Standard Chartered and Equity came in at position two and three.

Citibank also was named the best inb corporate banking, internet banking and product innovation categories.

I&M Group PLC was recognized as the best customer-centric bank, and HFC, which was awarded for excellence in mortgage finance.

Equity Bank was best in trade finance and retail banking, while KCB was winner in digital banking.

Lifetime Achievement Award was taken home by Richard Etemesi, chairman of Standard Chartered Bank with Kariuki Ngugi, CEO of Standard Chartered Bank being awarded as the Chief Executive Officer of the year, while Lucy Kagia was honoured outstanding young banker of the year.

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Themed ‘Making The Transition Towards Green Banking,’ this year’s awards focused on ethical banking practices, environmental protection, and social responsibility with a main of inspiring banks to adopt sustainable practices.

The founder and CEO of Think Business Ochieng Oloo said, “Green banks not only commit to financing environmentally sustainable projects, but also advocate for reducing carbon footprints through initiatives like paperless transactions and online banking.”

“Our goal is to drive the banking sector towards long-term sustainable, ethical and environmentally friendly policies and practices. These awards are designed to spur competition, innovation, prudence and stability in the banking industry, showcasing the best performers and enabling the public to make informed banking decisions.”

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