The Office of the Data Protection Commissioner (ODPC) has called on members of the public to exercise their rights as outlined in data protection laws to guard against misuse by organizations. The Data Commissioner, Immaculate Kassait, emphasized that reporting cases of data misuse will enable the ODPC to investigate within 90 days, leading to determinations that provide legal recourse, enhance transparency, and promote accountability in safeguarding individuals’ rights and interests.
“Complaints can be lodged online through the ODPC website or in person at ODPC offices in Nairobi, Kisumu, Mombasa, Eldoret, Machakos, Nyeri, and Nakuru,” she said. These remarks were made during a national data protection advocacy program aimed at educating the public about their rights under data protection laws. The initiative encourages individuals to understand how to exercise these rights when interacting with and sharing personal information while seeking services from both public and private organizations.
The Data Commissioner highlighted the importance of raising awareness across the country to empower individuals in protecting their privacy and fostering a culture of compliance with individual rights. “It is important for individuals to file complaints with us as it sets the stage for investigations. By doing so, the ODPC will ensure that your rights are respected, giving you control over your personal information and establishing a framework for accountability and transparency in data processing activities,” she stated. She further urged members of the public to take control of their data and avoid negligence in sharing personal information.
As of March 2025, the Office had received 7,128 complaints and issued determinations on 215 cases. Among these, penalties have been imposed on 10 entities, while 103 compensations have been issued. Thirty-nine (39) other cases have been resolved through Alternative Dispute Resolution.
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The second phase of the awareness campaign is being held in Kisumu, Samburu, Makueni, Embu, Nyamira, and Ol Kalou towns. Similar programs have already been conducted in Molo, Kisii, Oloitoktok, and Karatina and are scheduled to be cascaded across the country. Through these efforts, the ODPC seeks to empower individuals with the knowledge necessary to take control of their personal data.
Kisumu County Commissioner Benson Leparmorijo assured the public that the government was keen on protecting their sensitive personal information. Leparmorijo cautioned the public against giving out personal data to people they do not know. The official said data taken by the government from members of the public will always be safe.
By Fredrick Odiero.
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