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SASRA releases new policy to address Sacco members’ complaints

Sacco ReviewSeptember 14, 2025010 mins

The Sacco Societies Regulatory Authority (SASRA) released a new Model Complaints Handling Policy for regulated Saccos to strengthen the complaints management framework within the sector, ensuring alignment with best practices and regulatory requirements. According to SASRA the policy will provide a standardized and adaptable approach for Saccos to address member complaints effectively, transparently, and fairly….

Gov’t to buy maize directly from farmers for NSFR restocking as bumper harvest looms

Sacco ReviewSeptember 13, 202504 mins

The government will directly purchase maize from farmers to restock the National Strategic Food Reserve, (NSFR) to secure the national food security and stabilize the market. Speaking on September 11, during the official opening of the 2025 A.S.K. Central Kenya National Show at Kabiruini Showgrounds in Nyeri, Agriculture and Livestock Development Cabinet Secretary Mutahi Kagwe…

SACCOs advised to adopt sustainable reporting to tackle climate, build trust

Sacco ReviewSeptember 11, 202505 mins

Savings and Credit Cooperative Organizations (SACCOs) have been advised to adopt sustainable reporting as part of efforts to strengthen climate risk management, improve transparency, and enhance customer confidence. Speaking during the opening of one week forum on audit, governance, and risk management for cooperatives at Voi yesterday, the Cooperative Alliance of Kenya (CAK) Chief Executive…

Kagwe encourages global investors to package tea in Kenya for market appeal

Sacco ReviewSeptember 11, 202504 mins

Agriculture Cabinet Secretary Mutahi Kagwe has called on global investors to package tea in Kenya for export to guarantee a higher value for their clientele. Speaking at the North America Tea Conference in South Carolina, Kagwe heaped praise on the Kenyan government for expunging taxes on packaging materials for agricultural products, hence making it affordable….

Banks now prefer automation over upskilling, says KPMG Report

Sacco ReviewSeptember 11, 202505 mins

A new report by global advisory firm KPMG has revealed that banks across the world are prioritizing automation and digitization over up skilling their staff as they seek to cut costs and boost profits. According to the report, 38% of banks are focusing on automating processes, while 37% are digitising key functions to improve profitability….

Why Kenyans still prefer SACCO to Bank Loans

Sacco ReviewSeptember 8, 202509 mins

A move by commercial banks to cut their lending rates after intense pressure from monetary authorities is attracting the attention of many financial services users. Do these latest cuts in the price of bank loans pose any threat to SACCOs, considered serious players in the lending business and Kenya’s financial sector? “This trend to lower…

Why SACCOs are yet to fully embrace Credit Information Sharing

Sacco ReviewSeptember 8, 202507 mins

Ms. Ndegwa, in an interview with SACCO Review, said that the use of credit scoring as an assessment tool when considering whether to give a loan product to a SACCO member is already happening, particularly where SACCOs are offering mobile loans. “Members apply for mobile loans on online platforms using the mobile app and the…

Matatu Saccos not collecting revenue for county, says Machakos Finance Executive

Sacco ReviewSeptember 6, 202504 mins

Machakos County Finance Executive Member Onesmus Kuyu has refuted claims that Matatu Sacco members have been collecting revenue for onward transmission to the County Treasury contrary to regulations. The claims were made by Mua Ward MCA Mr. Francis Ngunga while contributing to a motion on the floor of the County Assembly on Tuesday. Mr. Kuyu,…

SACCOs should equip their staff adequately to serve members professionally

Sacco ReviewSeptember 6, 2025September 6, 2025011 mins

Among the seven principles of cooperatives/saccos, principle number five talks about Education training and information to members and general public. It encourages that members, stakeholders and the public need to be taught, trained and given information on the operations of the cooperatives. This principle has been adopted and exercised in almost all cooperatives over a…

New dawn for tea farmers as Ombasa elected KTDA Vice Chair

Sacco ReviewSeptember 5, 202503 mins

Tea sector has received new leadership as James Omwemo Ombasa elected as the new Vice Chairman of the Kenya Tea Development Agency Holdings Limited (KTDA) In the election, held on Thursday, August 28, 2025, at Enashipai Resort & Spa, Ombasa was officially certified by Returning Officer. As a dedicated tea grower, Ombasa’s victory signals strong…