By Our Reporter
Surestep Sytems and Solutions Ltd has been rated highly among the leading ICT service providers in the Sacco sector.
In a new Sacco Societies Regulatory Authority (SASRA) annual supervisory report, the company is one of the 12 credible service providers serving a high number of savings and credit co-operatives in the country.
According to SASRA, Saccos have continued to embrace the use of mobile phone technologies and related applications in order to enhance the widest possible reach of their members.
Over 120 out of 174 licensed Deposit-Taking (DT) Saccos are already connected using one mobile application or the other.
Firms such as Surestep Systems have been in the forefront to ensure Saccos up their game to competitively attract more members and shore up their service delivery.
SASRA noted that DT-Saccos must at the minimum have to provide online services through the mobile platforms or risk losing their members who will move to other financial institutions that offer convenience and ease of accessibility of services.
Surestep systems and Solutions has made a distinction as one of the most prestigious ICT service provider in West, East and Central Africa.
It provides management information systems to financial institutions and largely working mainly with the co-operative sector.
Through partnership with organisations such as Microsoft, the company is able to offer the best solutions to a co-operative’s unique need. To date, the firm has been proven to offer the most user friendly solution that has been embraced widely by many Saccos. Currently, Surestep is working with 54 certified clients.
“We have not yet ventured into banks but at the moment we can pride ourselves as having satisfied the Saccos who form the bulk of our clientele,” states Moses Njoroge, Surestep Business Development Manager.
He noted that the company enables Saccos to use Microsoft Navision, a global system in partnership with Microsoft. The system can integrate with any innovation, be it banking or agency banking among others.
Surestep boasts of a vibrant research and development team that conducts surveys to understand the gaps that exsit to adequately address the customer’s needs.
“Time is changing and systems change with time. That is why our support team ensures our clients stay ahead of time. We have ensured Saccos remain competitive in the financial market,” adds Njoroge.
Technical expertise, work culture, supports and cyber resilience programmes are some of the key pillars that drive the firm to success.
“In all financial institutions all the transactions are at risk of being hacked. At Surestep we ensure we develop measures to assist our clients by conducting trainings and seminars,” Njoroge.
According to him, Surestep is the next big thing to the software world. “We are moving very fast, we are working to be the best in Africa when it comes to the provision of digital solutions,” he observed.
The company has won Microsoft WECA, Partner of the Year 2017 and the Best Enterprise Resource Planning (ERP) support partner of the year 2018 co-operative movement awards.
CloudPesa: Taking digital banking to the next level
Cloud-Pesa is a mobile technology company under the Surestep Systems and Solutions stable that offers a truly sure platform for all banking and financial transactions. It conforms to the latest recommended material design standards and it has been diligently crafted to provide an awesome user experience.
Currently, it is the leading provider of mobile banking services and alternative banking channels.
The mobile technology company interconnects your business and your clients to a wallet of endless opportunities, delivering transformative services for Kenya’s banking sector, academic institutions, Medical institutions, insurance, real estate and investment companies among others with the aim of providing utmost convenience their customers require on a secure platform.
Cloud-Pesa SMS, USSD, ANDROID APP, AGENCY BANKING and WEB PORTAL enable clients to provide effective and efficient services to their customers, which include: Bulk SMS, deposits, withdrawal, E-Loan applications, airtime purchase, Utility payments, funds transfer, and loan repayment, among others.
Cloud-Pesa comes with default services which include ATM Locator, Airtime purchase, withdrawal, deposit, Loan calculator, funds transfer, Loan repayment, Account information, mini and full statements. Other services that can be made available on request include but not limited to Instant loans and Utility payment.