Zoho partners with KNCCI to boost digital transformation for Kenyan SMEs

Zoho has partnered with KNCCI to help Kenyan SMEs adopt digital tools, offering eligible members Ksh65,000 in software credits, training and onboarding support to boost productivity and business growth. The technology firm reported 55 per cent revenue growth in Kenya, citing rising demand for AI enabled business solutions and increased adoption across the IT, financial…

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KEPSA Chief Executive Officer Carole Kariuki speaking at the Third Annual SME Conference, Awards and Exhibition on Thursday, June 23. Photo/courtesy

KEPSA calls for market diversification to strengthen SMEs

KEPSA urged SMEs to diversify markets and supply chains to reduce risks from global disruptions. CEO Carole Kariuki encouraged businesses to embrace AI and digital tools to improve competitiveness. She called for stronger public and private sector collaboration to address finance, taxation and market access challenges. Kenya’s small and medium-sized enterprises (SMEs) have been urged…

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I&M Group PLC Regional CEO, Kihara Maina-Photo|Courtesy

I&M Bank partners with Google to train Kenyan SMEs in AI and digital skills

Kenyan small and medium‑sized enterprises (SMEs) are set to benefit from free Artificial Intelligence (AI) and digital skills training through a new partnership between I&M Bank and Google, aimed at boosting competitiveness in an increasingly digital economy. The initiative will equip entrepreneurs with practical knowledge in AI tools, digital marketing, business strategy and leadership development,…

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Gideon Kipyakwai, Chief Executive Officer of CRB, speaking during the forum-Photo|Courtesy

Kenya’s financial sector urged to embrace AI and modern credit scoring to expand access to credit

Kenya’s financial institutions have been urged to adopt emerging technologies such as artificial intelligence (AI) and modern credit scoring systems to strengthen lending processes and widen access to credit as the country’s financial sector undergoes rapid transformation. The call was made during a financial sector engagement forum held in the North Rift region on May…

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Sammy Muthui-Minet Kenya CEO , Insurance Regulatory Authority market conduct director Anne Chelagat and Britam Insurance chief operations officer Leonard Chirchir during the inaugural Minet Kenya Claims Conference-Photo|Courtesy

Insurance sector urged to adopt AI to speed claims and combat fraud

Players in Kenya’s insurance industry are being urged to embrace artificial intelligence (AI) to accelerate claims processing and curb fraud, amid growing concerns over delayed settlements and rising cases of fraudulent claims. The call comes at a time when customer trust and operational efficiency are being tested by persistent challenges in the sector. Data from…

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