The National Social Security Fund (NSSF) has released clear guidelines for beneficiaries seeking to retrieve savings belonging to deceased family members, following public inquiries on how to access such funds.
According to the Fund, claimants are required to visit the nearest NSSF office with the original death certificate of the deceased, a copy of the deceased’s NSSF membership number, and a copy of their national identity card, alongside the claimant’s own identification documents.
“The funds in NSSF accounts are not taxes; they are citizens’ savings which are worth claiming,” the Fund stated, underscoring that members’ contributions remain personal entitlements to be passed on to rightful beneficiaries.
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In addition to the core documents, claimants must obtain a letter from the County Administration confirming their relationship to the deceased. This requirement is meant to establish legitimacy and prevent fraudulent claims.
Once an application is successfully lodged, NSSF indicated that beneficiaries should expect to wait 15 working days before the funds are processed and released.
By Ochola Victor
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