Opinion: Make your managerial communication effective

SACCO Saccos

In a fast changing and dynamic labour market, it is essential for employees to embrace effective communication for better understanding and as well increase productivity at workplace.

Employees who often than not tend to do everything on their own, will basically get overburdened to the extent of eventually getting fatigued to the level of failing to deliver on their intended targets and results.

It is critical to note that, effective managerial communication facilitates efficient flow of information and knowledge among employees in its desired form. Professionally speaking, managers need to interact with their team members to extract the best out of them.

Naturally, problems will always remain unsolved if employees do not communicate with each other. These discussions will go a long way in reducing confusions and ultimately improve the working environment and relations among employees.

There are a number of proven managerial tips and let us have a glimpse into some of the following effective managerial communication tips at the workplace.

Socialize with your team members: It should be brought to any manager’s attention that, their task is not only limited to sitting in closed cabins and issue instructions to their subordinates. It is something beyond that. He/she needs to interact with his team members on a regular basis. Speak to your colleagues more often. Find out what they have to say in relation to their work responsibilities and duties or what are their concerns? Treat all your team members as one. There is absolutely no harm in taking lunch with your team members. This way you tend to discuss a number of things apart from routine work

Employ morning greetings: Always promote the concept of morning meetings at workplace. Morning meetings act as a curtain raiser that helps you interact with your team members on an open atmosphere where everyone has the freedom to express their views and personal opinions freely. Always remember to communicate with your team members and help them plan their day successfully. Let them come out with their problems for deliberations in an open and transparent manner.

Be a good listener: Itis prudent to Improve and polish your listening skills. All said and done, a good listener is always a good communicator. It is really important to listen to the other person carefully before speaking. Interrupting a conversation breaks the momentum and the message loses its meaning, purpose and impact.

Encourage team work: Working in a team contributes to effective managerial communication. Employees, who work in isolation, hardly interact with their fellow workers and superiors. Managers should at all times therefore make it their business to ensure their team members discuss things amongst themselves and work together.Also, do not call your team Members one by one for any kind of communication. Address them together.

Master the art of writing emails: Professionally, managers should always train their team members how to write official mails. This is based on the account that, there is a huge difference between a personal and official mail. The subject line needs to be relevant for people to open the mail.

Think before you speak. Make sure whatever you communicate is relevant. As a manager avoid the habit of using complicated words, jargon and technical terminologies in your speech. Ensure your message is clear and precise for effective managerial communication to be realized.It is equally importantfor managers to be straight forward and communicate clearly as to what they expect from their team.

Ensure clarity in your communication: Note at the back of your mind that, no communication is complete unless the message is understood clearly by the recipients. There should be absolutely no room for confusion in effective communication. Once you are through with your speech, ensure you allocate some time to your team members to ask questions for purposes of clarity and efficient implementation of the organization’s goals.

Choose a convenient place: Avoid communicating at a noisy place. It is always advisable and prudent to choose a conference room, meeting room or any noise free zone for communication to avoid confusion, distraction and distortion of your message to the team members.

By Ben Oroko

The writer is Communication Practitioner and Correspondent based in Kisii.


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