The outgoing Chief Executive Officer of the Kenya Bankers Association (KBA) Dr Habil Olaka (second right) presents the certificate for Overall Winner in Customer Satisfaction Survey to Co-operative Bank team (from left) Phoebe Mureithi, Rosemary Nyamweya and Steve Kirui.

Co-op Bank emerges overall winner in banking survey

Cooperative Bank  was named Overall Winner of the recently conducted Banking Industry Customer Satisfaction Survey conducted by the Kenya Bankers’ Association (KBA), which also declared it the winner in the Tier One Bank Category. This is the second consecutive win, having also won the overall title for year 2022. The survey was conducted by interviewing…

Read More
Kenya Bankers Association CEO who will retires end of this month.

KBA hires acting CEO as Olaka retires by month-end

Dr Habil Olaka, a towering figure at Kenya Bankers Association for almost two decades, retires as its Chief Executive Officer (CEO) on March 31, the association announced. Olaka has been chief executive of the association since 2010. The governing council, in a statement, announced the appointment of Raimond Molenje as the acting CEO until a…

Read More
Not Allowed