SACCO SASRA

SASRA: Saccos have 21 days to address members’ complaints

Sacco Societies Regulatory Authority (SASRA) has issued new guidelines on complaints management by cooperatives. According to the new guidelines, Saccos have only 21 days to investigate and solve members’ complaints. The days will be split into two; 14 working days for carrying out investigations into complaints and an additional seven days to communicate to members…

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SACCO

Chelugui orders SASRA to safeguard Sacco members’ interests

Saccos Societies Regulatory Authority (SASRA) has been asked to ensure interests of all Sacco members are protected and that adequate revenues are generated. Cabinet Secretary (CS) for Cooperatives and Micro, Small and Medium Enterprises Simon Chelugui asked SASRA CEO Peter Njuguna to also ensure that members comply with all the basics that govern Cooperative societies….

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SACCO

SASRA steps up control of DT Saccos with new licence renewal guidelines

Sacco Society Regulatory Authority (SASRA), the regulatory body for Savings and Credit Co-operatives (Saccos), has issued revised guidelines to govern the renewal of operating licences for the country’s Deposit-Taking (DT) Saccos. This has seen new procedures being introduced and the existing ones improved to hold the 176 DT Saccos more accountable and ensure the protection…

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SASRA SACCO

SASRA urges Saccos to build alliances, enhance positive competition

Sacco Societies Regulatory Authority (SASRA) CEO Peter Njuguna has stressed on the need for Saccos to collaborate to achieve greatness. “We have realized that Saccos actually collaborate significantly with various service providers because Saccos alone cannot provide the services. Courtesy of the collaborations we have had so far, you will note that we have grown…

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SACCO

SASRA has set rules that will manage Sacco members’ grievances

SASRA is finalizing the guidelines that will standardize member complaints management, which will be applied across the Sacco sub-sector which is under the regulation of the Authority. The proposed Guidelines on Complaints Management by Sacco Societies, which were subjected to public and stakeholders’ comments and feedback for 15 days running from March 3, 2023, to…

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SACCO

SASRA sets tough rules for Saccos’ financial security providers

Sacco Society Regulatory Authority (SASRA) has set minimum requirements for engagement of third-party financial system integrators (vendors) that provide their financial services to Saccos in a bid to deal with cyber-attacks related to third parties.In a letter dated June 6, 2023 addressed to chief executives (CEOs) of the regulated Sacco societies, SASRA CEO Peter Njuguna…

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Sacco

Auditing of Saccos by diverse entities causing confusion, KUSCCO says

Kenya Union of Savings and Credit Cooperatives (KUSCCO) Advocacy Manager Mercy Njeru has urged the government to allow only the official regulator to audit Saccos in the country for improved efficiency, transparency and confidence among cooperative societies. Njeru said currently there are many state agencies competing to audit Saccos, raising suspicion among Saccos to the…

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